Privacy Policy

Goldmani, a brand of Undual Analytics Private Limited ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services related to the purchase, sale, and storage of digital gold ("Services"). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information when you register for or use our Services:

a. Personal Information

• Account Information: Name, email address, phone number, and physical address.
• Identity Verification: Government-issued identification, PAN number, or other identification documents required by law for Know Your Customer (KYC) purposes.
• Financial Information: Bank account details, transaction records, and payment information used to facilitate the purchase and sale of digital gold.

b. Automatically Collected Information

• Usage Data: We collect data on how you access and use the Services, including your IP address, browser type, device information, and pages you visit.
• Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience and collect data about how you interact with our platform.

2. How We Use Your Information

• Account Management: To create, maintain, and manage your account.
• Transaction Processing: To facilitate the purchase, sale, and redemption of digital gold.
• Compliance: To comply with legal obligations, including KYC/AML (Anti-Money Laundering) requirements.
• Customer Support: To respond to inquiries and provide technical support.
• Improvement: To analyze usage patterns and improve our Services and user experience.
• Marketing: To send you promotional communications, offers, and updates (with your consent).

3. Sharing Your Information

a. Service Providers

We share your information with trusted third-party service providers who assist in delivering our Services, such as payment processors, identity verification services, and data analytics providers. These parties are obligated to protect your information and use it only for the purposes we specify.

b. Legal Compliance

We may disclose your information if required by law, such as in response to a court order, government investigation, or to protect our legal rights.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction, subject to the same level of privacy protection.

4. Security of Your Information

We take the security of your personal information seriously and use appropriate physical, electronic, and procedural safeguards to protect your data. However, no security system is impenetrable, and we cannot guarantee the complete security of our systems or your data.

5. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to legal obligations.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: If we process your personal data based on your consent, you can withdraw it at any time.

To exercise these rights, please contact us at support@goldmani.in.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to track user activity on our platform and store certain information. Cookies are files stored on your device that allow us to recognize your browser and capture and remember certain information.

• Types of Cookies We Use:
  • Essential Cookies: These cookies are necessary for the operation of our website and cannot be disabled.
  • Analytical Cookies: These cookies help us understand how users interact with our website and improve the overall experience.
  • Marketing Cookies: We may use these cookies to track your online activity and offer personalized content and advertisements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:

Email: info@goldmani.in

Address: Undual Analytics Private Limited, 512/10, Outer Ring Road, Mahadevapura, Bangalore, India - 560048