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Pricing Policy

At Goldmani, a brand of Undual Analytics Private Limited, we are committed to providing transparent and competitive pricing for the purchase and sale of digital gold. This Pricing Policy outlines how we determine, update, and display gold prices on our platform, along with any applicable fees. By using our Services, you agree to the terms set forth in this policy.

1. Dynamic Gold Pricing

The price of digital gold is linked to the live international gold market rates and is updated in real-time. As a result, the price of gold on our platform will fluctuate based on market conditions. The current price will be displayed on our website or mobile app at the time of any transaction.

a. Real-Time Updates

  • The price of gold on our platform is sourced from a network of market participants and financial institutions. This price may vary throughout the day in response to market changes.
  • When you place an order to buy or sell digital gold, the price applicable at the exact time of order confirmation will be locked for that transaction.

b. Pricing Display

  • The live gold price will be displayed clearly on our website or mobile app, and the price per gram or any other applicable unit will be shown for transparency before any transaction is completed.

2. Spread Between Buy and Sell Price

The difference between the buy and sell prices of digital gold is known as the spread. This spread covers operational costs, including storage, insurance, and handling fees.

  • Buy Price: The price you pay when purchasing digital gold is typically higher than the prevailing market rate to account for the spread.
  • Sell Price: The price you receive when selling digital gold will be lower than the prevailing market rate due to the spread.

The spread may vary based on market conditions and is subject to change without prior notice.

3. Fees and Charges

In addition to the buy/sell prices, the following fees may apply:

a. Transaction Fees

  • We may charge a transaction fee for each buy or sell order placed on the platform. The fee will be clearly displayed at the time of placing the order and will be deducted from the total amount.

b. Storage Fees

  • Digital gold is stored in secure, insured vaults on behalf of customers. A storage fee may apply to cover the cost of safekeeping. Storage fees will be charged either monthly or annually, and the amount will be disclosed during the purchase process.

c. Redemption Fees

  • If you choose to redeem your digital gold for physical gold (coins or bars), a redemption fee may apply. This fee will cover the costs associated with the minting, packaging, and shipping of physical gold. Redemption fees will be displayed during the redemption process.

d. Delivery and Shipping Fees

  • For physical gold redemptions, delivery and shipping fees will be charged based on your location and the weight of the gold being shipped. These fees will be disclosed at checkout before the order is confirmed.

4. Minimum Transaction Limits

a. Minimum Purchase

  • The minimum amount of digital gold that can be purchased in a single transaction will be displayed on the platform. This limit may be based on the value or weight of the gold and is subject to change.

b. Minimum Redemption

  • There may be a minimum threshold for redeeming digital gold into physical gold. Details on the minimum redemption quantity will be available on our website and in the redemption process.

5. Taxes

All applicable taxes, including but not limited to Goods and Services Tax (GST) and customs duties, will be added to the price of your purchase or redemption. Tax amounts will be clearly displayed before you confirm any transaction.

Please note:

  • The tax rate may vary depending on your location and the type of transaction (purchase, sale, or redemption).
  • You are responsible for determining and paying any additional taxes required by local regulations related to your gold transactions.

6. Promotions and Discounts

From time to time, we may offer promotions, discounts, or special pricing on the purchase or redemption of digital gold. These offers will be clearly stated on our website or mobile app and may be subject to specific terms and conditions, including validity periods.

  • Limited Time Offers: Discounts or promotional pricing will be valid only for the duration specified in the offer.
  • Eligibility: Offers may be available only to certain customers or for specific transaction types. Full details will be provided with each promotion.

7. Payment Methods

We offer a range of secure payment options for purchasing digital gold, including:

  • Bank Transfers
  • Credit/Debit Cards
  • UPI (Unified Payments Interface)
  • Wallet Payments

All payments must be made in the local currency or as specified on the platform. Payment methods may vary depending on your location, and we reserve the right to add or remove payment methods at our discretion.

8. Refunds and Cancellations

Please note that once a transaction is completed, it cannot be canceled or reversed due to the real-time nature of gold pricing. For more information, please refer to our Cancellation and Refund Policy.

9. Changes to Pricing Policy

We reserve the right to modify or update this Pricing Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Pricing Policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions regarding our Pricing Policy, please feel free to contact us:

Email: info@goldmani.in
Address: Undual Analytics Private Limited, 512/10, Outer Ring Road, Mahadevapura, Bangalore, India - 560048